1. Products

We offer a wide range of mehndi-related products, including henna powder, oils, aftercare products, cones, cellophane sheets, piping bags, accessories, workshops, and other mehndi business-related items.

2. Orders

All orders are subject to product availability and confirmation. We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or unforeseen circumstances.

3. Pricing

All prices are listed in Indian Rupees (INR) and are subject to change without prior notice.

4. Payment Policy

• Cash on Delivery (COD) is not available.
• All orders must be prepaid through the payment methods available on our website.
• Orders will be processed only after successful payment confirmation.

5. Shipping & Delivery

Orders are dispatched within the estimated processing time. Delivery timelines may vary depending on your location and courier partner. We are not responsible for delays caused by courier services or circumstances beyond our control.

6. Return, Refund & Exchange Policy

• We do not offer returns or refunds on any products.
• Exchange is available only for damaged, defective, or incorrect products.
• A continuous unboxing video is mandatory.
• The video must show the shipping label and complete opening process.
• Edited or incomplete videos will not be accepted.
• Claims without a valid unboxing video will be rejected.
• Exchange requests must be reported within 24 hours of delivery.

7. Workshops & Digital Products

Workshop registrations, digital products, and downloadable materials are non-refundable and non-transferable.

8. Intellectual Property

All content on this website, including logos, images, videos, product descriptions, and designs, is the intellectual property of our brand and may not be copied, reproduced, or distributed without written permission.

9. User Responsibility

Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery failures caused by incorrect addresses or contact details.

10. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes become effective immediately upon publication on this website.